Cafe and coffee shop POS systems that roast the competition

Effortlessly deliver the quick, efficient service — and delicious coffee — that keeps your customers coming back. Our solutions make it simple.

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Make bold moves with our cafe and coffee shop POS system

A barista smiling while serving a customer
Streamline ordering and service
Keep wait times low and customers happy by taking, processing and dispatching orders faster to baristas and other staff. Plus, easy integration with kitchen display systems (KDS) means you can manage each order in real time and avoid errors.
A customer using tap to pay on a Mobile POS
Support every payment method
Let your customers pay their way. Whether they tap a credit card at a kiosk or iPad or make contactless payments with their mobile wallet, our POS system handles it all. You can also create custom reward programs and build loyalty with each purchase.
A customer at a coffee shop using a Mobile POS to pay at her table
Safeguard sensitive data
With PCI-compliant POS hardware and end-to-end encrypted transactions, you can rest assured that your data — and your guests’ data — is secure.
Heartland POS screen example
Stay up and running — even if the internet isn’t
Our POS systems and card readers work offline, ensuring uninterrupted service and a great customer experience even when the wi-fi is down.
Two baristas looking over reports together
Optimize menus on the fly
Update menus from anywhere, quickly and easily, in one store or across locations. Touch-screen interface updates and real-time service, pricing, add-ons and offerings adjustments mean your information is easily customizable and always current.
A barista taking inventory
Keep the espresso flowing
Never run out of a customer favorite again. With smart inventory management tools, you can track inventory stock levels in real time and save your staff from the time-consuming manual counts.
A barista smiling while refilling a coffee grinder
Manage employees with ease
Leave the hassle of handling employee management behind and let smart tech do the work for you. Our built-in systems are made for tracking hours, wages, tips, roles and permissions, scheduling and more.

Build loyalty from the very first sip

Heartland Loyalty, powered by Como, delivers a powerful loyalty program that’s baked into our best-in-class point of sale system.

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Forge stronger relationships

Turn first-time visitors into loyal fans with marketing tools that make it easy to create tailored promos based on their behaviors and interests.

Outshine the competition

Use deep data insights to set your cafe apart with a branded app, personalized promos and unforgettable customer experiences that make your cafe feel truly one of a kind.

Increase average spend

Keep customers coming back for more to boost your profits. Loyalty program members outspend non-members by an average of 30%.*

A barista closing out the day

Make EOD easier

After a long day of pulling shots and clearing tables, your staff shouldn’t have to stick around past closing to manage a stack of receipts manually.

Take advantage of a payment processing solution designed to eliminate tedious tasks and get them on their way.

  • Ditch the annoying manual credit card reconciliations

  • Spend less time tracking down receipts

  • Give everyone a break from the math — and avoid human error

No more overtime needed. Just quick, efficient checkouts. It’s a coffee shop owner’s dream.

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POS hardware that’s stronger than your espresso

Sleek, sturdy and powerful, our modern, commercial-grade hardware is an easy way to upgrade your customer experience.

A Mobile POS next to an espresso shot
Rely on durability

Our hardware options are designed to withstand heavy use, keeping your cafe up and running all day long. 

Cut the cord

And the line at the counter with a mobile POS handheld device that can take orders from anywhere.

Enhance the customer experience

Say goodbye to paper receipts with a customer-facing display that lets them tip on screen.

Why do coffee shops and cafes love Heartland Restaurant?

Customize your perfect cafe management system

You’ve got quite the menu. Ours isn’t bad either. Choose from over 100 integrations for inventory tracking, drink delivery, accounting, marketing and more.

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“We have the tools at our fingertips...we’ve now simplified our [processes] immensely.”
— Blue Jam Cafe

Coffee shop and cafe POS system FAQs

Whether you’re a small business or global chain, your POS solution needs to include user-friendly reporting, employee management, menu management, customer management functionality and online ordering. Heartland delivers all of this, which is why business owners of every size turn to our technology.

Absolutely. Heartland Restaurant is an all-in-one restaurant management system. It’s perfect for coffee shops, self–service or quick–service cafes, and any other type of food service business. If you have a full-service restaurant along with a coffee shop, we've got features like floor plans, coursing and more tools to support both your counter service and table service operations with one POS.

Whatever your business looks like, we can help you make it run better. Get seamless menu and order management, speed up delivery and takeout with built-in online ordering and perfectly pace your kitchen with a modern kitchen display system.

And since it’s always cloud-based, all your data syncs to one point of truth — so multi-location businesses can be managed from one place. No need to log in and out for different locations.

A cloud-based POS is no longer a luxury in a busy coffee shop or cafe environment — it’s essential if you want to keep profits up and patrons happy. It allows employees at the cash register to input and process orders swiftly, improving accuracy, reducing wait times and getting orders in front of caffeine-starved guests quickly.

A packed cafe sounds great for business, but it’s not great for your patron’s patience levels. Heartland Restaurant has seating and waitlist functionality that helps you give guests accurate wait estimates and real-time updates.

Heartland Restaurant lets you organize inventory into customizable categories tailored to the coffee service industry or cafe’s business needs. You can categorize items by drinks, food items and even retail items like packaged coffee beans and merch for efficient tracking and reporting.

Sales reports help you monitor ingredient usage and waste by spotting trends in overpouring, spillage and shrinkage, as well as menu items that aren’t selling.

The best POS system will help you collect and report on customer data, allowing you to get to know them like never before — what they drink, when they visit, what promotions they respond to and what makes them drop off.

These insights help you craft customer experiences that turn casual guests into loyal regulars, make informed business decisions and increase average spend per visit.

Our POS software lets you accept any payment method your customers prefer, from credit cards, debit cards or gift cards to contactless and mobile payments. — all through your POS terminal.

A woman in an apron arranges a condiment jar on a green pantry shelf in a restaurant.
How to increase restaurant revenue by selling retail items

Whether you create your own merch or team up with local shops and artists to promote their work, selling retail items in your cafe can make a bigger impact in your community — and increase customer loyalty.

A table of three people at a restaurant and a male server holding a mobile restaurant POS. A man at the table taps his credit card to pay the bill.
Heartland Restaurant vs. Toast POS

In the market for a new restaurant point of sale system? Let us make the buying process a little easier: by breaking down some of the key differences between Heartland Point of Sale and Toast POS.

Customer happily paying for their items and tipping a cashier
Increase employee earnings without annoying guests

With tipflation causing a wave of tip fatigue across the US, it might be time to rethink how you configure tips at your establishment — and communicate them to customers.

Ready to take more orders with ease?

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*Based on a Como study.

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