Deliver elevated customer experiences with a fine dining POS system

Perfect the customer experience with next-level efficiency. Heartland’s POS solution helps fine dining restaurants create an elevated, efficient experience — even on your busiest nights.

Fine dining waitress holding a mobile POS out to a female customer tapping her credit card

High-end hospitality is at your fingertips

Waiter holding a plate of food with a screen popup that reads “Table #19 Ready for serving”
Deliver exceptional service every time
Excellent service is key to your reputation — and we make it easy. Take, process and dispatch orders quickly and efficiently, keeping wait times low and customers happy. A modern kitchen display system (KDS) makes coursing a breeze, and real-time notifications ensure front and back of house are always in harmony.
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Let patrons pay their way
Whether they tap a credit card or pay tableside with a phone, guests get to settle up however they like. Heartland Restaurant offers flexible, secure payment options, plus the option to easily split checks.
Male dining customer holding out a credit card to tap on mobile POS, next to a  “$165 Transaction Approved” screen popup.
Keep compliant with proven security
With secure hardware, end-to-end encryption and EMV-enabled card readers, it's easy to achieve and maintain PCI-compliance, protecting your customers and your business from fraud and data breaches.
Three smiling customers sitting at a bar, looking at an out-of-focus bartender ringing them up on Heartland Restaurant POS.
Stay up and running — even if the internet isn’t
Interruptions happen. With offline mode, you can enjoy uninterrupted service and a great guest experience even when the Wi-Fi is down.
Male restaurant employee makes menu updates on a countertop restaurant POS. A popup screen reads “Name: Pavlova Price: 22.50 Category: Dessert Confirm >”
Make real-time menu updates from anywhere
Quickly update menu items, pricing, add ons and more for one or all locations — and do it wherever you are on any device.
Two female employees order fine dining inventory on a laptop. A popup screen reads “Château Margaux, Bordeaux 6 cases See history ”
Keep customer favorites in stock all day
Never 86 your most famous dishes again. With smart inventory management tools, you can track inventory stock levels in real time and set minimums to save your front of house from selling an out-of-stock item.
Fine dining chef smiles while leading over her kitchen station
Boost employee retention
Keep job satisfaction high and retain your best team members with user-friendly tech that makes shifts smoother and turns tables faster, securing higher tips from happy customers.
Build lasting relationships

Delight guests with tailored promos and other customer loyalty incentives based on their behaviors and interests.

Gain an edge over competitors

Set your fine dining establishment apart with personalized offers and unforgettable dining experiences — all fine-tuned by data.

Increase average spend

Earn more revenue per customer. Loyalty program members spend an average of 30% more than non-members.

Product shot of a mobile phone showing the online ordering part of a restaurant loyalty app. A popup screen reads “Current balance” with a circular graph showing 50 of 110 points earned.

Turn first-time visitors into loyal regulars

Keep customers coming back with Heartland Loyalty, powered by Como: a powerful customer loyalty program baked into your fine dining restaurant POS software.

Female restaurant employee smiling away from camera

Get ready for an easier end of day

With integrated payment processing, you can eliminate the tedious tasks that keep your managers and wait staff clocked in well past closing time. No more annoying manual reconciliations and human errors — just a quick, efficient EOD.

Why do fine-dining restaurants love Heartland Restaurant?

Product shot of Heartland Restaurant countertop POS showing an ordering screen
Better experiences for your staff and guests

Our solutions are as user-friendly as they are powerful, simplifying restaurant management, saving time and delighting customers.

Up-to-date tech

Automatic feature updates mean you’ve always got the latest POS features at your fingertips. Stop wasting hours on manual updates and start spending more time with your guests.

Seamless scaling

Our tech is designed to grow with you. Easily add an additional device, location or integration as soon as you need it.

Elevate your hardware

Equip your server station with a powerful countertop POS device, cut the cord and go mobile with a handheld POS — or enjoy the best of both.

Fine dining POS sitting on a marble counter with a POS showing an ordering screen
Countertop

Manage orders, menus, floor plan, checks and just about any other restaurant operation on a discrete touchscreen device that’s durable enough to withstand the wear and tear of the restaurant industry, yet sleek enough to complement your upscale space.

Close up shot of a waiting sliding a restaurant mobile POS into apron pocket
Mobile POS

Add on Mobile POS to get the same robust restaurant management features in a durable handheld tablet that easily fits in your pocket or apron. Thanks to a built-in card reader and receipt printer, efficient tableside ordering and payments are now in the palm of your hand.

Customize your ideal restaurant management system

You’ve got an impressive menu — ours is pretty good too. Choose from over 100 integrations for inventory tracking, meal delivery, accounting, marketing and more for a truly customizable solution.

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“Heartland POS was probably the smartest thing I’ve done in the restaurant business.”
— Steak & Main North East, Maryland

Fine dining restaurant POS system FAQs

Whether you have one location or many, serve steak or sushi, there are several POS features you want to look for when evaluating restaurant POS systems.

You need a POS solution that includes user-friendly reporting, inventory management, employee management, menu management, waitlist management, coursing, bar tab transfer management and customer management tools. Heartland gives restaurant owners all of that functionality (and more), which is why it’s trusted across the restaurant industry.

Heartland Restaurant is an all-in-one restaurant management system, built for any type of restaurant, bar or eatery. Fine dining is just the beginning: We have tools that benefit any part of your business, whether you have a cocktail lounge, separate oyster bar or just looking for an efficient bar POS to go alongside your dining room POS.

(Interested in a solution for food trucks, cafes with kiosks or quick service joints? We work with those too.)

Set up as many countertop stations as you need — server station, bar, kitchen, host stand or wherever. Because the software is cloud-based, all data syncs in real time.

A cloud-based POS is no longer a nice-to-have in a busy fine dining restaurant environment — it’s essential if you want to keep profits up and patrons happy. They allow servers to input and process orders swiftly, improving accuracy, reducing wait times and getting food in front of eager guests sooner.

And remember, a packed restaurant sounds great for your bottom line, but it’s not great for your patrons’ patience levels. Heartland Restaurant has seating and waitlist functionality that helps you give guests accurate wait estimates with real-time updates.

The POS reporting functionality is key to maintaining profits. Track COGS, margins and sales to ensure every item is getting you the profits you need.

Sure can. With online ordering built into the restaurant POS system, you can give guests fast, accurate takeout or delivery service, and make dispatching simple for your staff. You also have the option of integrating with third-party delivery platforms, like DoorDash®.

You can take all the ways your customers want to pay. The point of sale system lets you accept credit, debit and gift cards, contactless and mobile wallet payments — all through the POS terminal.

No chatbots or generic call centers here: We offer 24/7/365 live agent support through phone, chat or email. You get the assistance you need when you need it from North America-based restaurant POS experts who understand your industry and needs.

Danny Meyer
The power of enlightened hospitality

Tune into our interview with hospitality guru Danny Meyer and hear why he puts his staff before his guests.

Will Guidara
Unreasonable Hospitality

Will guides us through his commitment to unreasonable hospitality and the importance of moving beyond efficiency to create magical experiences customers will never forget.

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Make every transaction as flawless as your service

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