Deliver elevated customer experiences with a fine dining POS system
Perfect the customer experience with next-level efficiency. Heartland’s POS solution helps fine dining restaurants create an elevated, efficient experience — even on your busiest nights.
Point of sale
Seamlessly manage menus, guests and staff with a POS revered by fine dining restaurants of every cuisine.
Payments
Say hello to lightning-fast, secure payment processing and goodbye to tedious EODs riddled with human error.
Payroll
Simplify hiring, streamline payroll and optimize HR tasks. We automate the paperwork so you can focus on your people.
High-end hospitality is at your fingertips
Deliver exceptional service every time
Let patrons pay their way
Keep compliant with proven security
Stay up and running — even if the internet isn’t
Make real-time menu updates from anywhere
Keep customer favorites in stock all day
Boost employee retention
Build lasting relationships
Delight guests with tailored promos and other customer loyalty incentives based on their behaviors and interests.
Gain an edge over competitors
Set your fine dining establishment apart with personalized offers and unforgettable dining experiences — all fine-tuned by data.
Increase average spend
Earn more revenue per customer. Loyalty program members spend an average of 30% more than non-members.
Turn first-time visitors into loyal regulars
Keep customers coming back with Heartland Loyalty, powered by Como: a powerful customer loyalty program baked into your fine dining restaurant POS software.
Get ready for an easier end of day
With integrated payment processing, you can eliminate the tedious tasks that keep your managers and wait staff clocked in well past closing time. No more annoying manual reconciliations and human errors — just a quick, efficient EOD.
Why do fine-dining restaurants love Heartland Restaurant?
Better experiences for your staff and guests
Our solutions are as user-friendly as they are powerful, simplifying restaurant management, saving time and delighting customers.
Up-to-date tech
Automatic feature updates mean you’ve always got the latest POS features at your fingertips. Stop wasting hours on manual updates and start spending more time with your guests.
Seamless scaling
Our tech is designed to grow with you. Easily add an additional device, location or integration as soon as you need it.
Elevate your hardware
Equip your server station with a powerful countertop POS device, cut the cord and go mobile with a handheld POS — or enjoy the best of both.
Customize your ideal restaurant management system
You’ve got an impressive menu — ours is pretty good too. Choose from over 100 integrations for inventory tracking, meal delivery, accounting, marketing and more for a truly customizable solution.
“Heartland POS was probably the smartest thing I’ve done in the restaurant business.”
— Steak & Main North East, Maryland
Fine dining restaurant POS system FAQs
What features should I look for in a fine dining POS system?
Whether you have one location or many, serve steak or sushi, there are several POS features you want to look for when evaluating restaurant POS systems.
You need a POS solution that includes user-friendly reporting, inventory management, employee management, menu management, waitlist management, coursing, bar tab transfer management and customer management tools. Heartland gives restaurant owners all of that functionality (and more), which is why it’s trusted across the restaurant industry.
Will Heartland Restaurant Point of Sale work for my fine dining restaurant? What about a separate bar service area?
Heartland Restaurant is an all-in-one restaurant management system, built for any type of restaurant, bar or eatery. Fine dining is just the beginning: We have tools that benefit any part of your business, whether you have a cocktail lounge, separate oyster bar or just looking for an efficient bar POS to go alongside your dining room POS.
(Interested in a solution for food trucks, cafes with kiosks or quick service joints? We work with those too.)
Set up as many countertop stations as you need — server station, bar, kitchen, host stand or wherever. Because the software is cloud-based, all data syncs in real time.
How do POS systems improve customer satisfaction and service speed in a full-service fine dining environment?
A cloud-based POS is no longer a nice-to-have in a busy fine dining restaurant environment — it’s essential if you want to keep profits up and patrons happy. They allow servers to input and process orders swiftly, improving accuracy, reducing wait times and getting food in front of eager guests sooner.
And remember, a packed restaurant sounds great for your bottom line, but it’s not great for your patrons’ patience levels. Heartland Restaurant has seating and waitlist functionality that helps you give guests accurate wait estimates with real-time updates.
The POS reporting functionality is key to maintaining profits. Track COGS, margins and sales to ensure every item is getting you the profits you need.
Can I offer takeout with Heartland Restaurant POS?
Sure can. With online ordering built into the restaurant POS system, you can give guests fast, accurate takeout or delivery service, and make dispatching simple for your staff. You also have the option of integrating with third-party delivery platforms, like DoorDash®.
What payment types can I accept?
You can take all the ways your customers want to pay. The point of sale system lets you accept credit, debit and gift cards, contactless and mobile wallet payments — all through the POS terminal.
What kind of customer support will I get with Heartland?
No chatbots or generic call centers here: We offer 24/7/365 live agent support through phone, chat or email. You get the assistance you need when you need it from North America-based restaurant POS experts who understand your industry and needs.
The power of enlightened hospitality
Tune into our interview with hospitality guru Danny Meyer and hear why he puts his staff before his guests.
Unreasonable Hospitality
Will guides us through his commitment to unreasonable hospitality and the importance of moving beyond efficiency to create magical experiences customers will never forget.
The ultimate guide to restaurant credit card processing
Learn the ins and outs of credit card processing and how to make them work in your favor.
Make every transaction as flawless as your service
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