Automate billing and streamline collections with
Bill Pay
Bill Pay
Count on a simpler, recurring revenue, faster payments and an intuitive billing process. Bill Pay automates your billing and prevents you from wasting time in the back office, so you can reduce manual work and enhance the customer experience — all while you improve cash flow with a cloud-based software solution.
Billing software that does the heavy lifting for you
Automate revenue with recurring billing
Create recurring payment plans for better predictability and more consistent cash flow — enjoy revenue you can count on, and simplicity your customers will love.
Increase on-time payments
With Bill Pay’s convenient online payment portal, you can say goodbye to late payments that complicate your revenue forecasts and hello to better cash flow.
Put hours back into your day
Skip the manual data entry and automate your workflow. With our intuitive billing solution, you can reduce the risk of errors and reclaim your time for work that enhances profitability.
Services
Let recurring payments simplify lawn care, pest control and more, so you have more time to spend with your customers.
Medical
Give patients peace of mind by providing payment plans that work for them and for you.
Municipalities
Offer customers an easy way to pay fees — from parking tickets to utility bills to court fees — without a snag.
Set it and
forget it
With recurring billing it’s easy to collect payments on an ongoing basis — so you can get paid in real-time, anytime. Plus, your customers can relax knowing that their payments will never be overdue.
Watch business operations work better than ever
Improve your team’s efficiency
Increase financial visibility
Let customers pay in-store, online and on the go
Your customers need payment solutions that work with their busy schedules. By offering the easy, convenient payment options they want — from ACH to EMV® — you can meet customers where they are and build better relationships that drive business success.
24/7 online platform
Speed up bill collections with recurring billing, in-depth reporting and omnichannel payments. Provide a secure, user-friendly client portal so customers can pay bills online at any time.
In-person
Securely accept debit and credit cards, contactless and digital wallet payments and protect your profits with EMV® enabled payment terminals.
Over the phone
Leverage payments tech that works while you sleep. Our Interactive Voice Response system is available to clients 24/7, so they can quickly pay a bill at any time.
Live agent
Our knowledgeable product and technology staff are dedicated to offering the kind of top-notch support that resolves billing issues and improves overall customer satisfaction.
Satisfy customers with better billing functionality
Set up recurring billing
Create recurring payments or payment plans for a better customer experience, better payment predictability and consistent cash flow.
Offer payment plans
Reduce stress for customers when their funds are tight. Payment plans improve remittance outcomes and create the foundation for a better customer relationship.
Add a service/convenience fee
Reduce your credit card processing fees with a consumer-paid fee. As your customers pay online, the service/convenience fee pricing will be clearly disclosed on screen.
Protect card data
Allow customers to securely keep card info on file for recurring transactions with the tokenized customer vault.
Host a unique payment gateway
Host your own unique payment gateway with your name, colors and logo, or reduce your PCI scope by allowing Heartland to host your page.
Upload bills
Use our virtual terminal to easily manage customer records or create and upload searchable bills with our user-friendly templates.
Enjoy flexible reporting
View detailed summary and batch reports that reflect all billable hours and payment activity. Plus, reporting about card declines and overdrawn or closed bank accounts simplifies collections.
Reduce your PCI scope
Our PCI-validated devices safely host all payment fields, preventing you from handling sensitive data and simplifying the compliance process — so you can continue processing payments without a hitch.
Benefit from dual authorization
With Bill Pay, you can collect and deposit base bill payments and fees into different accounts, securely putting your money right where it needs to be.
Industries we serve
From enterprises to small businesses, Bill Pay provides the right software solution for all types of businesses, including these and more.
Government
Collect fees and other charges for courts, municipalities, commissions, taxing entities and utilities with our management tools.
Medical
Benefit from billing software for small practices, large health systems and everything in between.
Property management
Residential and commercial management companies can enjoy faster and easier payments with comprehensive reporting options — available 24/7.
Service professionals
Insurance sales reps, freelancers, attorneys and accountants can increase on-time payments and reduce in-house accounts receivable costs.
Small business billing software FAQs
What type of support do you provide?
We offer 24/7 customer support — in English and Spanish — for general questions, such as your batches or statements. Technical support is available from 8 am to 9 pm EST. For Bill Pay, our specialized customer care team is standing by from 8 am to 7 pm CST to assist.
I’ve heard about next day funding. Do you offer that?
Yes! We offer same-day or next day funding*, depending on your preferences. With our Enhanced Funding options, you can improve cash flow to budget with confidence, cover and track expenses and streamline operations. Ask your rep for details.
What payment types can I accept?
Make payment processing a breeze and accept all leading payment methods. Including debit and credit cards, mobile app payments, Apple Pay®, Google Pay®, ACH and more.
What if I want to make my own hosted payments page?
Bill Pay offers several integration options designed to give you the customization you want while reducing your PCI scope. We also have developer tools and integration specialists who can assist you with your hosted forms. Ask your Heartland rep for details.
How modern billing solutions improve business
New technology makes enterprise-level billing and invoicing processes simple and efficient by automating back-office tasks and offering customers multiple ways to pay their bills.
Cash flow management tips for small businesses
Positive cash flow — or money that’s free to move — is a measure of financial health for your business and leverage you can use to grow it on your terms. Learn which areas of your business affect it the most and how to achieve it.
How service professionals use modern payment options
Get a glimpse into a day in the lives of small business owners using online invoicing features to save time, maximize revenue and improve the customer experience while getting paid faster in the process.
Ready for your optimized billing solution?
*Merchants on certain processing programs are not eligible for next-day funding; funding may be delayed by Heartland Credit or Risk departments at any time. Increases in assessments by card associations may apply. EMV is a registered trademark or trademark of EMVCo LLC in the United States and other countries. www.emvco.com. All trademarks contained herein are the sole and exclusive property of their respective owners.