Heartland resource center

More than half of employees are looking for a new job. Often, they’re in search of a better work-life balance, company culture and career growth opportunities. To keep staff from leaving, practice these tips for incentivising them to stay.

Payroll can be a cumbersome process and lead to plenty of potential payroll mistakes. The most dangerous mistake you can make is claiming ignorance. Know these five rules to avoid payroll blunders triggering fines, penalties and IRS audits.

The turnover rate for employees has significant financial impacts on a business’ operations. However, the cost of employee turnover extends well beyond money and financial implications.

Tired of losing business to missed opportunities and bad timing? Relying solely on a short-staffed sales team to generate revenue? Or worse — being bested by your biggest competitor? If so, it’s time to create or refine your small business marketing plan.

Looking for last-minute traffic-boosting ideas that will help you finish the year strong? You still have time to implement some of our favorite small business marketing ideas.

Welcome to our small business holiday resource center! Dive into these checklists, guides, downloadables and more to secure your best holiday season yet. And don’t worry — it’s never too late to get started.

Gift cards top the list of what consumers say they plan to spend the most on this holiday season. They don’t always sell themselves though, so here are some steps you can take to increase gift card sales this month and beyond.

32% of your holiday traffic comes from first-time buyers — here’s how to create a customer retention plan and keep those new customers coming back in the new year.

There’s more to an in-store event than grazing boards, giveaways and 'grammable photo backdrops. Turn browsers into buyers with these tips for a profitable and memorable retail event.

Don’t let little curbside pickup mistakes tank your customer experience. Check out our six recommendations to fast-track your small business’ success — just in time for the holiday rush.

If you’re understaffed, headed into the holiday season or just looking for some ideas to boost employee retention, we’ve compiled proven strategies to manage difficult emotions, create a positive work environment and keep employees motivated.

Move over Black Friday: If you’re a small business, Small Business Saturday® is your day to shine! This tradition is becoming more popular and profitable every year, so let’s get you prepped for your day in the spotlight.

If you’ve done any research into the tech your business needs to thrive, you’ve likely run into the word “integrated.” But what does that mean for you, your customers and your employees? And is working with one provider for all of your needs the best way to go? Let’s break it down.

Purchasing equipment takes a big bite out of your wallet. On top of that, the technology can be outdated almost as soon as you unpack it. So how do you keep up with the competition and replace the relic piece of equipment you've been using to run your business without making yourself cash poor? The answer: choose as-a-Service over buying.

American consumers increasingly want to feel good about the products they buy and the companies they support. Shoppers are more likely to be loyal to businesses who support a good cause and give back to their communities. We’ve pulled together some tips for how you can incorporate philanthropy into your business plan – and how it will help you thrive in the long run.