Heartland resource center
Get the latest payments, point of sale and payroll industry tips and trends to help start, run and grow a remarkable business.
How to apply Danny Meyer’s “enlightened hospitality” to your retail business
Danny Meyer’s “enlightened hospitality” philosophy is considered by many to be the gold standard for running a restaurant, but can you apply his wisdom to retail customer service? Spoiler: You can. Let’s find out how.
How mom and pop shops can win with an excellent customer experience
Small, independently-owned retailers have one huge advantage over big box stores: unforgettable, individualized customer service. Two-day shipping from retail giants is nice. Product knowledge, personal touches and coveted perks? Even better. Here’s how to give the best customer experience for your retail store.
How business owners like you are managing inflation
Struggling with how to manage inflation? Find out what other small businesses are doing to battle the rising costs of goods, supply chain issues and more. From clear communication to creative collaborations, you’ll learn how to make the most of your revenue while keeping customers happy.
Six women blazing new trails and dominating entrepreneurship
For International Women’s Day, we’re celebrating women’s entrepreneurship by sharing the stories of six female entrepreneurs who have chased dreams, conquered failure and left a mark on their communities and customers’ lives. Whether you’re ready to start or grow your own business, these women will leave you inspired to set out on the trails they’ve blazed before you.
5 lessons from entrepreneurs on where to find inspiration
Whether you’re just starting or you’ve reached a certain level of success, you can always find inspiration among fellow entrepreneurs. We often ask our guests on The Entrepreneur’s Studio who inspires them — we’ve collected their answers to help you feel the spark.
A guide to small business 401(k)s in 2023: The basics, the benefits and the updates
So you’re considering offering a 401(k) plan at your small business … Check out our educational guide to everything you need to know about 401(k)s, including key changes for 2023.
The small business owner’s guide to 2023 payments trends
What are the top five commerce and payments trends you can expect to hear about in 2023? Read our guide to find out + see how they could impact your small business.
How service professionals save time, maximize revenue and meet business needs with modern payment options
Get a glimpse into a day in the lives of service providers using technology to deliver security and convenience to their customers while getting paid faster in the process.
How to design a successful restaurant from concept to creation: Lessons from Chef Kevin Lee
Planning to start your own restaurant? Get the inside scoop on Chef Kevin Lee’s top five things to think about before you do.
All the ways you can pay
As customers continue to adopt new payment methods for everything from pizza to patio furniture, it’s more important than ever to have flexible fintech that can keep up. Accept all the ways your customers want to pay with convenient, compliant solutions that help you boost sales, satisfy customers and save time.
Five retail trends you’ll see everywhere in 2023
If pandemic-era factors like supply chain disruptions and record inflation have taught retail merchant services anything, it’s to expect the unexpected. Still, there are some things retailers can do to meet the moment, win customers and boost sales. Here are our predictions for the top five retail trends of 2023.
Retail reinvented: What we can learn from popular pop-up shops and how to start your own
Ever passed a retail pop-up shop and asked yourself: Are they successful? Should I try it? How would I even go about it? Wonder no more: Here’s everything you need to know about pop-ups and how to know if opening one is the right choice for your business.
Questions to ask when choosing a payment provider
There’s a lot that goes into choosing a payment processor. We’ve compiled a list of questions that can help you get the info you need to make an informed decision before signing a processing agreement.
How to keep customers happy after raising your restaurant’s prices — the Danny Meyer way
Worried you’ll lose customers after raising your restaurant’s prices? Discover five tips from Danny Meyer on how to improve the customer experience and keep guests coming back for seconds no matter the price tag.
Foolproof ways to raise restaurant and retail prices without alienating your customers
Between supply chain disruptions, labor shortages and record inflation rates, many restaurants and retailers are faced with a difficult choice: adjust costs and risk alienating customers, or take on smaller profit margins?
Here’s how to combat global factors impacting businesses — right here at home.