Heartland resource center

In a fast-moving, ever-changing world where flashy promotions, gimmicks or hacks seem like solid strategies, it may be tempting to adopt those tactics to grow your business. In this spotlight, learn how following the crowd can be harmful sometimes, and what to do instead to ensure your business, employees and customers thrive.

Collecting and acting on customer data is crucial if you want to stay competitive in retail and hospitality today. Here’s where to look for insights and how to use customer intelligence software.

When it comes to complicated, important tasks — like paying your people, following employment and labor laws or handling new hires — what you don’t know could hurt you. Discover the three management myths that might be costing your small business big.

New technology makes enterprise-level billing and invoicing processes simple and efficient by automating back office tasks and offering customers multiple ways to pay their bills.

Batch credit card processing can be an easy way to save money on processing fees by sending large groups of payments for processing at once, but there are some tradeoffs with batch processing.

What would it be like if every single customer you served sang your praises in the moment, came back often and brought their friends? It’s possible. It’s achievable. And it doesn’t matter if you run a restaurant, retail store or service business.

People hate to wait. And when high wait times interrupt their meal, shopping trip or another otherwise enjoyable event, they leave with (best case) a sour taste in their mouth or (worst case) a negative review and vow to never return.

You’d be hard-pressed to find an entrepreneur who doesn’t want to increase website traffic, boost their profits and drive new business. Easier said than done though, right? Actually, it may be easier than you think.

As a leader, there are important responsibilities that naturally come along with the job. These responsibilities may vary depending on your role as a leader, but one of the assumed responsibilities every leader has is the development of those around them.

Millennials are one of the first generations to be significantly poorer than their parents. With rising housing costs and stagnant wages, this generation has a widespread feeling of workplace burnout.

Just because you’re unfamiliar with the Work Opportunity Tax Credit program doesn’t mean it’s not affecting your bottom line. In this blog, we’ll explain how it can benefit your business and what you need to do to take advantage of the potential savings.

I’ve always believed in serving my local community. I joined Heartland because I knew they shared that belief. After all, Heartland had shown support for local businesses for years with payroll and payments salespeople based in the community.

What’s the key to standing out in customers’ overflowing inboxes? A data-based email personalization strategy.

As a Heartland Merchant, you trust us to keep your data secure. It’s why we stay on the forefront of security innovation—to deliver for you every day.

The Small Business Administration (SBA) recently announced the start of the Restaurant Revitalization Fund [RRF] Grant, with the application available beginning Monday, May 3, 2021.