Heartland resource center

Any business that accepts electronic payments has most likely gone through the experience of a customer disputing a transaction. This process involves both the merchant and customer, along with the customer’s card issuing bank.

Metered billing is a pricing model in which the amount a client pays for a product/service is directly tied to the amount in which they use it. It’s also often referred to as “pay-as-you-go” or a consumption-based model.

A strong company culture or organizational culture is rooted in the day to day experience of employees. How they move through their work, connect to co-workers, and represent your brand can dictate what it means to be a team member at your business.

Payroll is full of tedious tasks, and modern payroll systems are a must-have for any business seeking to automate and streamline payroll’s workload.

As a small business owner, you know how important every aspect of your sales can be. From in-person to online purchases, each can make a difference for your financial bottom line. That’s why it’s important to make sure you protect yourself from fraudulent transactions that happen with card payments.

Human resources (HR) software is vital to the success of any growing company. This software can help you manage all the functions of human resources at your company.

With a seemingly infinite number of jobs, the variety in types of employment is staggering. This can be especially true for businesses that frequently offer temporary positions, like seasonal work, project based employment, “gig workers”, and contracting.

Inevitably, every business will at some point experience a transaction that goes amiss. Whether due to fraud, customers unhappy with a product or a provided service, or processing issues, these problems can lead to a chargeback, in which the merchant is required to make up the customer’s lost funds.

Businesses within the retail industry are known to have difficulties with scheduling, especially with an array of part-time, full-time, and seasonal workers. If a team is short-staffed the problem may even grow, with shifts scheduled at the last minute and a lack of planning that can lead to wait times or a block in customer flow.

Tipping, also known as gratuity, is a longstanding tradition practiced across the globe. It involves providing an additional payment to a staff member (or group of staff members) on top of the standard cost of service.

If you do business in the European Union, you may run into a few payment methods not available in the United States. As a business, you’ll need to know these payment methods in order to understand and accept them.

While growing increasingly more rare, there are still businesses operating today that only accept one form of payment: cash.

Point of sale solutions and point of sale software exist to help businesses process payments, store customer data, oversee inventory management, and support overall business operations.

Everyday, we make use of technological innovations that most often we can’t ourselves fully explain.

It’s no secret that the past years have been difficult for many in the workforce. From navigating the COVID-19 pandemic to changing the way work gets done, business has been anything but usual in the last few years.