Heartland resource center

Planning to start your own restaurant? Get the inside scoop on Chef Kevin Lee’s top five things to think about before you do.

As customers continue to adopt new payment methods for everything from pizza to patio furniture, it’s more important than ever to have flexible fintech that can keep up. Accept all the ways your customers want to pay with convenient, compliant solutions that help you boost sales, satisfy customers and save time.

If pandemic-era factors like supply chain disruptions and record inflation have taught retail merchant services anything, it’s to expect the unexpected. Still, there are some things retailers can do to meet the moment, win customers and boost sales. Here are our predictions for the top five retail trends of 2023.

Ever passed a pop-up shop and asked yourself: Are they successful? Should I try it? How would I even go about it? Wonder no more: Here’s everything you need to know about pop-ups and how to know if opening one is the right choice for your business.

There’s a lot that goes into choosing a payment processor. We’ve compiled a list of questions that can help you get the info you need to make an informed decision before signing a processing agreement.

Worried you’ll lose customers after raising your restaurant’s prices? Discover five tips from Danny Meyer on how to improve the customer experience and keep guests coming back for seconds no matter the price tag.

Between supply chain disruptions, labor shortages and record inflation rates, many restaurants and retailers are faced with a difficult choice: adjust costs and risk alienating customers, or take on smaller profit margins?

Here’s how to combat global factors impacting businesses — right here at home.

When it comes to your online reputation, you can't set it and forget it. Managing online customer reviews is an important part of any business strategy. Learn how to harness the power of digital word of mouth and use it to drive increased traffic and grow your business.

Having a hard time keeping your restaurant fully staffed? You’re not alone. We’ve put together some helpful tips to keep your restaurant running smoothly no matter what the economy throws your way.

Cyberattacks. Pandemics. Natural disasters. Small businesses need a crisis management plan. Get step-by-step tips on how to build one, templates and more.

Positive cash flow – or money that’s free to move – is a measure of financial health for your business and leverage you can use to grow it on your terms. Learn which areas of your business affect it the most and how to achieve it.

Now that the holidays are over and a new year has begun, it’s an ideal time to ensure your business runs smoothly in 2023. View our checklist of post-holiday to-dos and set your business up for success.

After the holiday rush, you may find yourself on the receiving end of chargebacks. Learn more about what they are (and aren’t), how they happen, what to do if you lose a chargeback and how to avoid them in the future.

Usually the strategies in a playbook are kept hush, but these 4 QSR giants have inadvertently spilled the beans about how their mobile apps and loyalty programs work (or don’t). Ready to learn from their experiences?

Your business is your baby. But you can’t do it all by yourself. Find out how to get the most out of your resources, build a more agile team and give yourself a break by developing your delegation skills.