Heartland resource center

High-quality hotel management requires operations rooted in efficiency and hospitality at every point of the guest experience. And while a PMS is an essential tool, an integrated POS is the real key to streamlining hotel ops and giving guests an unforgettable stay.

The metaverse. Wondering what it is and how it might impact your business? Find out how brands and consumers are interacting with this emerging channel today, how it could evolve commerce—and where it may be headed in the future.

Today’s consumers are driving sustainability. Luckily there are plenty of ways to bring eco-friendly initiatives into your retail shop or restaurant — starting with how you take payments. Check out 5 ways the right payments technology can help reduce your and your customers’ carbon footprint.

Keeping up with change is critical to your business’ success, but declaring a change of direction and calling it a day is a recipe for disaster. Ensuring your entire team is on board, knows their role and understands the why behind the initiative is key — and we’ll help you figure out how to do just that.

It’s time to stop fighting automation and embrace it. Learn about the several ways small businesses can leverage AI to eliminate tedious, repetitive processes that tie up your team and hinder your growth.

Wrangling inventory shouldn’t ruin your day. With the right tools, you can keep track of goods, reduce costs and increase customer satisfaction. See if an inventory management solution is right for you.

Worried about how to get a small business loan in a credit crunch? Don’t count yourself out early. Learn how to get a loan no matter the economic climate — and keep your dream alive.

2023 feeling like an obstacle course? Discover the top growth strategies leaders in hospitality and retail are implementing to overcome those obstacles and drive success.

The right data is essential for measuring performance. We’ve gathered the top 10 KPIs entrepreneurs need to consider when growing their businesses and tracking success.

More customers. Higher sales. Raving fans. Can you get all that bang for just one proverbial buck? You sure can. Learn how brand collaborations help retailers like you go viral and rake in revenue.

The sky’s the limit for profits, loyalty and reciprocity when restaurants and retailers team up. Promoting and selling local retail items in your eatery provides the unique opportunity to connect with nearby shops and artists and demonstrates to customers the importance of being community-oriented.

If you needed perfect conditions to run a business, the world wouldn’t have entrepreneurs. Running a small business during times of turmoil is possible — we’ll walk you through how to succeed when it feels like the world is crumbling.

With hundreds of vendors, thousands of products and a finite timeline, buying markets can be daunting. Showing up thinking you can just shop around is not an option — it’s essential to prepare just like the pros. Here’s how.

Advertising on social media has mystified small business owners for several years, but a new-ish concept called shoppable content is changing the game. Discover everything you need to know about this top retail trend.

Ecommerce fraud continues to become savvier and savvier. And whether you do some or all of your sales online, you need to know how to protect your business from online fraudsters looking to steal from you and your customers.